For International Patients: Financial Information

The cost of your care should not come as a surprise. At the Bobst International Center, we help you understand what to expect financially to ease stress and help you plan your expenses.

Cost of an Initial Consultation

If you schedule a consultation with a Memorial Sloan Kettering doctor, you will be required to pay a deposit when you register in person. The deposit typically covers your first doctor’s visit, a review of your medical information, and any routine blood tests that may be ordered. The deposit amount will be determined after your appointment has been scheduled.

Cost of a Medical Records Review

The fee for a review of records is US $2,000. A follow-up review costs US $1,750. Payment in full is required before the review is completed.

Cost of Diagnostic Testing

If your Memorial Sloan Kettering doctor orders tests such as CT scans, MRIs, x-rays, or extensive blood work, please contact the Bobst International Center to find out the cost. A deposit is required before we can make these appointments for you.

Cost of Treatment

After your initial consultation at Memorial Sloan Kettering, we will provide you with an estimate of the full cost of your treatment.

We ask that all our international patients make a deposit based on the amount of this estimate before treatment can begin. Full payment is required 48 hours in advance of starting any treatment.

Methods of Payment

We accept payment in the form of major credit cards, traveler's checks, certified checks, and wire transfers. Please complete our credit card authorization form or follow our bank wire transfer instructions. Wire transfers must be received 72 hours prior to treatment.

We recommend against paying for our services in cash. We report all payments over US $10,000 to the United States Internal Revenue Service.

Insurance

Memorial Sloan Kettering works with a limited number of international insurance companies. To find out about possible insurance coverage, please contact us at international@mskcc.org.

Financial Statements

You will receive two different types of financial statements from Memorial Sloan Kettering:

  • A statement for professional services provided by a doctor or a medical specialist. This Statement of Accounts for Physician Services is sent monthly.
  • A statement from Memorial Hospital for all non-physician costs. The Memorial Hospital Outpatient Statement of Accounts is sent monthly. It includes details on prior balances, payments received, and charges for any outpatient hospital services you received during the previous month. If you are hospitalized, you will receive a Memorial Hospital Inpatient Statement of Accounts, which is sent approximately two weeks after your discharge from the hospital.

You can submit these statements to your insurance company for reimbursement.

Refunds

If your actual charges are below the amount you have already paid, you will receive a refund. Typically refunds are sent within five weeks of the completion of your treatment.

If you paid by credit card, a refund will be made to your credit card account. Otherwise, you will receive your refund by check. If you expect to return to Memorial Sloan Kettering for care in the future, you may want to consider keeping some or all of the funds in your hospital and physician accounts.

If you have any questions about the status of a refund, call your designated coordinator.