For International Patients: Requesting a Medical Records Review

Pictured: Gregory Riely (center) and colleagues Medical oncologists like Gregory Riely (center) work as part of multidisciplinary teams to provide expert diagnoses and treatment recommendations.

Patients from outside the United States who would like the medical opinion of a Memorial Sloan Kettering doctor but cannot travel to New York may request a medical records review.

While convenient, a medical records review has several important limitations:

  • For patients on active chemotherapy or radiation therapy, we encourage you complete the course of care before seeking an opinion.
  • It can only be based on the extent, quality, and quantity of information we receive.
  • It does not include direct communication with a Memorial Sloan Kettering doctor.
  • We do not recommend a medical records review for patients who may need surgery. For a surgical recommendation, we often require that the patient be evaluated in person so we can determine the most appropriate plan of care.

If you are interested in a medical records review, please complete and submit the Service Request Form. This form includes a list of all the medical information we need to complete the review. Please submit all documents in English. Sending documents in any language other than English will cause delay. We cannot translate documents, but we do offer contact information for several private translation services in New York that you may wish to use.

After we receive all of your required medical information, we will call or e-mail you to confirm your information, ask you some additional questions, and arrange payment. We will forward your case to a Memorial Sloan Kettering doctor who will review the information and provide a medical opinion in a written report. We can send you a copy of the report by mail, e-mail, or fax.

If you have questions about the recommendations provided in a medical records review, you should discuss them with your personal doctor. If you would like to speak further with our doctors after a records review, please work with us to make an appointment in New York.

Cost

The cost is US $2,000 for an initial review of records. A follow-up review costs US $1,750.

Contact Us

For more information a review of records by mail, please contact us at international@mskcc.org. You can also call us using AT&T Direct Access from outside the United States. First dial the access number for the country you are in, then 888-675-7722. From within the United States, call 212-639-4900 or toll-free 888-675-7722.