A review of records by mail can be a convenient way for an international patient to get an opinion from a cancer specialist at Memorial Sloan-Kettering without having to travel to New York. Usually we can complete a "mail review" within 15 business days after we receive all the requested materials and payment.
Although a review of records by mail can be more convenient than an on-site consultation, there are important limitations to bear in mind -- including the following:
- The mail review -- which is based on the extent, quality, and quantity of information we receive -- doesn't mean that a Memorial Sloan-Kettering physician is directing your care. Should you have questions about the recommendations, you should first discuss those issues of concern with your physician at home. The opinion by mail does not provide for further opinions or other involvement of our physicians in your care.
- Mail reviews do not provide for direct interaction with a Memorial Sloan-Kettering physician. We recommend that any patient who desires interaction with one of our physicians consider an on-site consultation.
To ensure an appropriate referral to a Memorial Sloan-Kettering physician, please complete the Patient & Contact Information form and submit a 1-3 page Physician Medical Summary of the patient's medical condition and history with current treatment plan. All available medical records, and pathology and imaging reports should be included. The Patient & Contact Information form and Physician Medical Summary must be prepared by a physician who is not a friend or relative of the patient. This physician needs to specify if the patient would benefit from coming to Memorial Sloan-Kettering for Consultation or Treatment or by having a Review of Records by Mail.
All documents must be in English. Sending documents in any language other than English will cause a delay. We cannot translate documents; however, we can provide a list of private translation services.
Do not send us any actual pathology slides/blocks, scans or images.
After we receive the physician's medical summary, an International Center guest services assistant will contact you about other materials our physician will need to perform a review. Based on those materials, you will also be informed of the fee for a mail review.
The fee for a Review of Records by Mail can range between $500 to $1750, depending on the materials that may need to be submitted for such a review (Reports, Pathology Slides or Blocks, CT Scans, MRIs or X-Rays).
After we receive the Patient Contact & Information form and Physician Medical Summary, the Memorial Sloan-Kettering International Center will contact you about the materials our physicians may need to perform such a review. Based on those materials, you will also be informed of the fee for the mail review.
Please fax all medical information (in English) to the attention of:
Guest Services Assistant, (patient's country or citizenship)
Memorial Sloan-Kettering International Center
Attention: Review of Records by Mail
Fax: 212-639-4938
Please note that in certain instances (depending on the diagnosis) the review of records by mail option may not be suitable, as a physical examination may be more appropriate in order for an opinion to be rendered.
You may also call the International Center with questions regarding the process. From outside the United States, you can use AT&T Direct Access: first dial the access number for the country you are in, then 888-675-7722. From within the United States, call 212-639-4900 or toll-free 888-675-7722.
Because standard e-mail is not a secure form of communication, we ask that you not send us any medical information or other confidential information by e-mail.
