How to Sign Your Telehealth Consent Form

Share
Print

This information explains how to sign your telehealth consent form for your telemedicine visit.

Back to top

About Your Telemedicine Visits

A telemedicine visit is when your healthcare provider uses technology to care for you without you having to travel to their office. During your telemedicine visit, you and your healthcare provider will see, hear, and talk with each other through video or telephone. Your healthcare provider will be able to check how you’re doing, diagnose any problems you have, and come up with a treatment plan for you. Your video won’t be recorded or saved. For more information about telemedicine visits, read our resources Telemedicine Visits at MSK and Tips for Your Telemedicine Visit.

Back to top

How to Sign Your Telehealth Consent Form

Before your telemedicine visit, you’ll need to sign a consent form explaining what you can expect from your telemedicine visit. You will need to sign this form on your own. Your caregiver won’t be able to sign the form for you.

You can sign your consent form on your computer or smart device (smartphone or tablet) using a web browser. To sign your consent form, follow these steps:

  1. Log into your MyMSK account. You can do this by going to my.mskcc.org (see Figure 1).
Figure 1. MyMSK homepage

Figure 1. MyMSK homepage

  1. On your homepage, click on “Profile” at the top right menu on your screen (see Figure 2).
    Figure 2. Click "Profile"

    Figure 2. Click “Profile”

  2. Click “Consent Forms” (see Figure 3).
    Figure 3. Click "Consent Forms"

    Figure 3. Click “Consent Forms”

  3. Click “Telehealth Informed Consent” and read through the consent form (see Figure 4).
    Figure 4. Click “Telehealth Informed Consent”

    Figure 4. Click “Telehealth Informed Consent”

  4. Once you’ve read the consent form, click the checkbox next to “I give consent” at the bottom of your screen (see Figure 5). This confirms that you read, understood, and agree to what is written in the form. Click “Submit.”
    Figure 5. Click the checkbox next to “I give consent”

    Figure 5. Click the checkbox next to “I give consent” and “Submit”

  5. You’ll see a downloadable PDF of your consent form here. You can click “Download PDF” to download your form for your records (see Figure 6).
    Figure 6. Click "Download PDF"

    Figure 6. Click “Download PDF”

  6. When you’re done, click “I Accept” (see Figure 7).
    Figure 7. Click "I Accept"

    Figure 7. Click “I Accept”

Back to top

Resources

For more information about getting ready for your telemedicine visit, read these resources:

Back to top

Help with Telemedicine Visits

If you need help or have questions about getting ready for your telemedicine visit, call 800-248-0593 and press 1 to reach the Telemedicine Help Desk. You can also email telehelp@mskcc.org. You can reach the Telemedicine Help Desk Monday through Friday from 9:00 am to 5:00 pm.
Back to top

Tell us what you think

Your feedback will help us improve the information we provide to patients and caregivers. We read every comment, but we're not able to respond. If you have questions about your care, contact your healthcare provider.
 

Yes Somewhat No

Last Updated

If you have any questions, contact a member of your healthcare team directly. If you're a patient at MSK and you need to reach a provider after 5:00 pm, during the weekend, or on a holiday, call 212-639-2000.

For more resources, visit www.mskcc.org/pe to search our virtual library.

How to Sign Your Telehealth Consent Form - Last updated on January 22, 2021
All rights owned and reserved by Memorial Sloan Kettering Cancer Center