You don’t need to download software. The telemedicine visit will open in a web browser. We recommend using the latest version of Google Chrome, Microsoft Edge, or Safari. You also can use Firefox if you’re using a computer for your telemedicine visit, not a mobile device.
Test your device before your visit:
- Click on the link for your appointment. You can use the link we sent in your email, in MyMSK, or by text.
- Log in to your telemedicine visit.
- Test your internet, camera, sound, and speaker. This lets you make sure your care team can see and hear you during your telemedicine visit (see Figure 2).