How to Set Up Your Withings BPM Connect Blood Pressure Monitor

This information explains how to set up your Withings BPM Connect wireless blood pressure monitor. You will be able to take blood pressure measurements at home. They automatically will be sent to your Memorial Sloan Kettering (MSK) care team.

Home blood pressure monitoring is an easy and convenient way for you to share important health information with your MSK care team. The blood pressure measurements you take at home will help your care team make decisions about your care. They can use the measurements to help diagnose high blood pressure, or adjust your blood pressure medications.

To send the information from your monitor, you must first download a Withings Health Mate application (app) to your smartphone or tablet. Next, you will link the app to your MyMSK account. After you take your blood pressure, your care team can see your measurements in MyMSK, our patient portal.

To sign up for MyMSK, visit my.mskcc.org, call 646-227-2593, or call your doctor’s office for an enrollment ID. You can also watch our video How to Enroll in MyMSK: Memorial Sloan Kettering’s Patient Portal.

You will need the MyMSK app on your smartphone or tablet. If you don’t already have the MyMSK app, please download it now.

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Buy a Withings BPM Connect

The first step is to buy a Withings BPM Connect device (see Figure 1). It is a blood pressure and heart rate monitor that can connect to Wi-Fi and Bluetooth. You can buy the monitor online.

Figure 1. Withings blood pressure and heart rate monitor

Figure 1. Withings blood pressure and heart rate monitor

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How to Install the Withings Health Mate App

You must download the Withings Health Mate app from the iOS or Google Play Store (see Figure 2).

Figure 2. The Withings Health Mate app

Figure 2. The Withings Health Mate app

  1. Open the Health Mate app on your smartphone or tablet. You will see a notification pop-up (see Figure 3). Select your notification preference.
Figure 3. The notification preference screen

Figure 3. The notification preference screen

  1. Sign up for an account (see Figure 4). Tap the “Sign up” blue button. If you already have an account, log in.
Figure 4. The sign up and log in screen

Figure 4. The sign up and log in screen

  1. Create a new account. Tap “No product yet?” (see Figure 5).
Figure 5. The product selection screen

Figure 5. The product selection screen

  1. Go to the bottom of the screen. Tap “Log in with your e-mail” (see Figure 6).
Figure 6. The log in screen

Figure 6. The log in screen

  1. Enter your email address. Then create a password. Next, tap the top 2 selections about terms and privacy policies. Tap the “Sign Up” blue button (see Figure 7).
Figure 7. The new account screen

Figure 7. The new account screen

  1. Create your profile. Enter your first name, last name, sex, and date of birth. Tap “Next” (see Figure 8).
Figure 8. The profile screen

Figure 8. The profile screen

  1. Continue to create your profile. Enter your height and weight. Tap “Next” (see Figure 9).
Figure 9. The profile screen

Figure 9. The profile screen

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Activate Your Withings Health Mate Account

  1. You will see a screen that asks you about activating Apple Health. Tap “Not now” on the left (see Figure 10).
Figure 10. Activate Apple Health screen

Figure 10. Activate Apple Health screen

  1. Tap the “Done” blue button (see Figure 11). You have activated your Health Mate account. It does not need account verification.
Figure 11. Account activation screen

Figure 11. Account activation screen

 

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How to Connect Your Blood Pressure Monitor to Health Mate

You can now connect the BPM Connect monitor to your Health Mate account.

  1. From the menu at the bottom of the Home screen, tap “Devices” (see Figure 12). 
Figure 12. Health Mate home screen

Figure 12. Health Mate home screen

  1. Tap the “Install a device” blue button (see Figure 13).
Figure 13. Install a device screen

Figure 13. Install a device screen

  1. Tap “Blood pressure monitors” (see Figure 14).
Figure 14. Product selection screen

Figure 14. Product selection screen

  1. Tap “BPM Connect” (see Figure 15).
Figure 15. BPM Connect screen

Figure 15. BPM Connect screen

  1. Tap the “Install” blue button (see Figure 16).
Figure 16. Install button screen

Figure 16. Install button screen

  1. Get your BPM Connect monitor. Place it near the smartphone or tablet that has the Health Mate app and your MyMSK app. Press and hold the monitor’s power button for 3 seconds. Your BPM Connect monitor will display “SETUP.” When it is powered on, tap the “Next” blue button (see Figure 17).
Figure 17. The monitor power screen

Figure 17. The monitor power screen

  1. You will see a blue light and “Setup” on your BPM Connect monitor. The Health Mate app will start to connect to the monitor (see Figure 18).
Figure 18. The Health Mate connection screen

Figure 18. The Health Mate connection screen

  1. When it connects to your monitor, the Health Mate screen will display “BPM Connect detected.” Tap the “Next” blue button (see Figure 19).
Figure 19. Successful connection screen

Figure 19. Successful connection screen

  1. When you see the prompt, tap the “Pair” blue button to pair the BPM Connect monitor to your smartphone or tablet (see Figure 20).
Figure 20. The pair screen

Figure 20. The pair screen

  1. When the Health Mate app has paired with your BPM Connect monitor, tap the “Next” blue button (see Figure 21).
Figure 21. The connection screen

Figure 21. The connection screen

  1. Connect to a Wi-Fi network. You must connect to Wi-Fi to send your blood pressure measurements to your care team. Go to the Wi-Fi selection screen (see Figure 22). Select a network and enter your password. You will see a screen that tells you your BPM Connect monitor is ready (see Figure 23).
Figure 22.Wi-Fi networks

Figure 22.Wi-Fi networks

Figure 23. The BPM Connect monitor is ready to use

Figure 23. The BPM Connect monitor is ready to use

For instructions on how to take your blood pressure measurements at home, read the resource How to Use Your Withings BPM Connect Blood Pressure Monitor.

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Contact Information

If you need help with your Health Mate app or your BPM Connect, call your healthcare provider’s office.

If you need help with your MyMSK account or app, call the MyMSK help desk at 646-227-2593.

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