Invited guests: Joining the visit

Share
Time to Read: About 1 minute

Invited friends and family will get the link and dial-in information by email. We’ll send them this information 3 days before your telemedicine visit. We’ll send it again on the day of your visit.

If you invite them within 3 days of your visit, they will get an email soon after you add them. We will also send a reminder on the day of the visit.

When it’s time for your telemedicine visit to start:

  1. Your invited guest selects the link in the email.
  2. A screen will open in their web browser. They select “I’m not currently with the patient” (see Figure 10). Then, they enter their name, relationship to you, and their email address.
  3. They select “Continue” to join.
Figure 10. The “Additional participant button”

Figure 10. The “I’m not currently with the patient” button

If your guest is physically with you and they are helping you sign in on their device:

  1. They select “I’m currently with the patient.”
  2. They enter your date of birth or their MyMSK proxy account information to join.
  3. You may see a pop-up asking to allow MSK Telemedicine to access your camera and microphone. Select “Allow.”

Tell us what you think

Tell us what you think

Your feedback will help us improve the educational information we provide. Your care team cannot see anything you write on this feedback form. Please do not use it to ask about your care. If you have questions about your care, contact your healthcare provider.

While we read all feedback, we cannot answer any questions. Please do not write your name or any personal information on this feedback form.

Questions Yes Somewhat No