The link will open in a web browser. You do not need to download anything.
There are 3 ways we will send you a link to join your telemedicine visit.
- MyMSK: From your MyMSK account, you can join your visit from the Appointments tab.
Go to the section Joining through MyMSK
- Text: If you signed up to get text messages from MSK, we will text you the link.
Go to the section Joining through Text Message
- Email: If you don’t see the email in your inbox, check your junk or spam folders.
Go to the section Joining through Email
Here’s when you can expect to get the link.
- We will send it 3 days before your telemedicine visit. We will send it again 2 hours before your visit.
- If your telemedicine visit is in less than 3 days, we will send the link after you schedule the appointment. We will send it again 2 hours before your visit.
- We will email a link to anyone you invite to join your telemedicine visit.