For Family, Friends & Caregivers of MSK Patients

For Family, Friends & Caregivers of MSK Patients

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Does MSK allow visitors?

For your protection, we are reducing the number of visitors or guests for our patients. See our visitor policy for more information.

We understand how important it is for your loved ones to be part of your care, and we have a virtual visitor program to help you stay connected using technology. If you don’t have a phone or other device, we’ll lend you one to use while you’re at MSK. 

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How can my family and friends reach me if they aren’t allowed to visit?

Your family and friends can contact you through a phone call, text message, or video chat whenever it’s convenient for you. Whether you’ve been admitted to the hospital or you’re with us for an outpatient appointment, we have tablets and other devices available to help you stay connected with your loved ones while receiving care. During your outpatient appointments, we can help you using technology in our treatment areas or your own device. New to video chatting? We’ll help you learn about how to use apps on your phone or tablet.

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Where can I find support if I have a family member or friend with COVID-19 at MSK?

If you’re caring for someone with COVID-19, we have many resources to help. You can find support through a virtual group especially for caregivers or connect with other caregivers through our Caregiver Support program. If find yourself helping a friend or family member recover from COVID-19, we have educational resources to help you with their medical care as well as managing the stress you may be feeling.

Have more questions?

We are here to help. Sign up for MyMSK to securely communicate with us. An MSK cancer expert is standing by to answer your questions.

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