At MSK, we are ready to make you and your loved ones feel welcome and comfortable, regardless of where you’re visiting from.
Getting to MSK
There are a few ways to get to our locations.
We offer a free patient shuttle you can take to and from various MSK locations in New York City.
You can use the OMNY contactless fare payment system. Pay for your ride by using your contactless credit or debit card, smart phone, wearable device, or OMNY card to tap and go. OMNY also works with Apple Pay, Google Pay, Samsung Pay, and Fitbit Pay. Learn how OMNY works.
Yellow taxicabs take you directly where you need to go, door-to-door. You can stand on the curb and raise your hand to get a cab to pick you up. Or you can use an app, like Curb or Arro, to request and pay for a cab.
If you use a wheelchair and need a taxicab, you can call, text, or book online using Accessible Dispatch. There is no extra charge.
Commuter trains take you in and out of New York City. Manhattan has 2 major train stations:
- Trains from Metro North and Long Island Railroad go in and out of Grand Central Terminal.
- Trains from New Jersey Transit, Amtrak, and Long Island Railroad go in and out of Penn Station.
Metro North trains go to the Bronx, Westchester, and Connecticut.
New Jersey Transit trains go to New Jersey.
Long Island Railroad trains go to Long Island.
Amtrak trains go nationwide.
The closest airports to MSK are:
- LaGuardia Airport (Queens, NY)
- John F. Kennedy International Airport (Queens, NY)
- New York Stewart International Airport (Westchester, NY)
- Newark Liberty International Airport (Newark, NJ)
You can park at one of MSK’s garages or in a commercial garage. On-site or valet parking is available at our Brooklyn, Westchester, Long Island, and New Jersey locations.
How MSK Supports You When You Visit Us in New York City
Our social workers are here to support you during your visit to MSK in New York City. They can help you find ways to manage the stress of having to travel for cancer care.
They can also help you find available resources for transportation and temporary housing.
To talk with an MSK social worker, ask your care team or call the Department of Social Work directly at 212-639-7020.
We will help you prepare for your visit to MSK. Before you even arrive, we will help you get set up on MyMSK, our patient portal. MyMSK lets you get a head start on completing important forms for your care team. You can also use secure messaging to contact MSK and keep track of your appointments and other information.
Once you get here, you may be interested in one of our patient recreation activities (such as Caring Canines) or Integrative Medicine programs to support your overall well-being. We offer programs for adults and children.
Everyone at MSK is here to make sure your visit goes smoothly. You can ask any MSK staff member for help whenever you need it.
If you need extra help, these resources might also be useful:
- New York City: Mayor’s Office for People with Disabilities
- Long Island: Nassau County Office Advocacy for the Disabled and Suffolk County Division of People with Disabilities
- Westchester: Westchester County Office for People with Disabilities
- New Jersey: New Jersey Division of Disability Services
Guide to Tipping in New York City
In the United States, people tip service workers. Here are some suggestions for who to tip, and how much:
- Restaurant servers: 15% to 20% of the total bill
- Bartenders: $1 to $2 for each drink ordered at the bar; $2 to $3 if you are buying 4 to 5 drinks at a time
- Food delivery people: $5 or 20% of the total bill, whichever is more
- Taxi drivers: 15% of the total bill
- Parking attendants: $2 to $5
- Tour guides: 15% of the total tour cost
- Hotel porters and bellhops: $1 to $2 for each bag
- Hotel housekeepers: $2 to $5 for each day
Here are some popular destinations in the New York and New Jersey areas you might enjoy during your stay.
New York City:
- Empire State Building
- Central Park
- Bronx Zoo
- Yankee Stadium
- Statue of Liberty
- Times Square
- Museum of Modern Art
- American Museum of Natural History
- New York Public Library
- Rockefeller Center
- Brooklyn Bridge Park
- Brooklyn Botanic Gardens
We are here to help. See our list of helpful phone numbers to connect with the office or service you need.
If you are an inpatient or outpatient who needs help communicating with our staff, we can arrange for an interpreter. Our interpreters:
- Translate any language, including sign languages
- Are available 24 hours a day
- Can assist you in person, by video, or by telephone
Learn more about our language assistance program.