Main Telephone Number
Appointments for New Patients
800-525-2225 (Please also see Making an Appointment.)
Find a Doctor
See our Physician Referral Guide.
Contact a Patient Care Facility
See Patient Care Facilities.
Reach a Patient at Memorial Hospital
Call our Patient Information Desk at 212-639-7081.
Cards and gifts can be sent to:
Memorial Sloan Kettering Cancer Center
1275 York Avenue
New York, NY 10065
Please include the patient's name and room number.
- Adult inpatients: 6:00 AM to 10:00 PM
- Pediatric inpatients: 8:00 AM to 8:30 PM
- Intensive Care Unit (ICU): 11:00 AM to 7:00 PM
For more information, see our Policy for Visitors of Patients.
Request Medical Records
Call our Clinical Information Department at 646-227-2089.
Visit Our Gift Shop
To purchase a gift for someone at our inpatient hospital, call 212-639-8035. We are open Monday to Friday, from 8:00 AM to 6:00 PM, and on weekends and holidays from 11:00 AM to 4:00 PM, Eastern time. Learn more about the Gift Shop.
Find Support Services
For more information, see Support Services.
Contact a Patient Representative
If you have a concern, question, or complaint about your care, or would like someone to serve as your advocate, call our Patient Representatives Department at 212-639-7202.
Ask Billing Questions
For general information about insurance coverage and billing for treatment at Memorial Sloan Kettering, call 646-497-9176. Learn more at Insurance & Billing.