Meet Our Care Advisors

If you or someone you know has been diagnosed with cancer, contact our Patient Access Service for an appointment. No referral necessary.

It’s natural to be anxious when you make the first call. And you may have a lot of questions — questions about treatment, insurance coverage, or clinical trials. We’ll do everything we can to put you at ease, whether you’re a patient or a caregiver, and make sure you get the answers you need.

The service is staffed by specially trained oncology nurses and care advisors who work very closely with our physicians. We’ll make certain we refer you to the healthcare provider best suited to your particular diagnosis — whether your first appointment is with a surgeon, a medical oncologist, or a radiation oncologist.

Appointments Online

To learn more about our Patient Access Service at Memorial Sloan Kettering, watch our introduction video below:

Watch a video Referring physicians

What You’ll Need

  • Full name, contact information, date of birth, and diagnosis
  • Results of biopsies, x-rays, or other diagnostic studies
  • Information about prior treatment for your current illness
  • Primary medical insurance carrier

Appointments by Telephone

For U.S. Patients

Call 800-525-2225
Mon-Fri, 8:30 AM - 5:30 PM, ET

For International Patients

Call 212-639-4900

Or use AT&T Direct Access by dialing the access number for the country you are calling from, then dialing 888-675-7722.

Learn more about services for international patients or email us at international@mskcc.org.