Meet Our Care Advisors

If you or someone you know has been diagnosed with cancer, contact our Patient Access Service for an appointment at one of our locations or from your own home via telemedicine. No referral necessary.

It’s natural to be anxious when you make the first call. And you may have a lot of questions — questions about treatment, insurance coverage, or clinical trials, or what services are offered near you. We’ll do everything we can to put you at ease, whether you’re a patient or a caregiver, and make sure you get the answers you need.

The service is staffed by specially trained oncology nurses and care advisors who work very closely with our physicians. We’ll make certain we refer you to the healthcare provider best suited to your particular diagnosis — whether your first appointment is with a surgeon, a medical oncologist, or a radiation oncologist.

What You’ll Need
  • Full name, contact information, date of birth, and diagnosis
  • Results of biopsies, x-rays, or other diagnostic studies
  • Information about prior treatment for your current illness
  • Primary medical insurance carrier
COVID-19: Information for Patients and Caregivers

We're here for you, and continue to provide cancer care to new and current patients. Learn about our response to COVID-19.

What you need to know

Appointments by Telephone

For U.S. Patients

Call 800-525-2225
Available 7 days a week, 8:00 AM - 6:00 PM, ET

For International Patients

Call 212-639-4900

Or use AT&T Direct Access by dialing the access number for the country you are calling from, then dialing 888-675-7722.

Learn more about services for international patients or email us at