Hospital Information: Insurance Information

Are you a new or potential patient with insurance questions or concerns?

Please call our Insurance Information line at 646-497-9176 between 9:00 AM and 5:00 PM ET, Monday through Friday.

Are you a current patient with insurance questions or concerns?

Please call our Billing Department at 646-227-3378 between 8:00 AM and 4:30 PM ET, Monday through Friday.

We understand the ability to pay for care is a major concern for people with cancer and their families. At Memorial Sloan Kettering, we provide various resources to help you understand your insurance and payment options – whether you are considering coming to us for the first time, or are a patient already.

Health insurers who provide coverage at Memorial Sloan Kettering

The following employer-provided insurance companies have contractual relationships with Memorial Sloan Kettering (and all of our physicians). Even if you don’t find your insurance company listed here, we encourage you to call us to see if there are other ways we can help.

We also have agreements with several companies that may supplement the coverage that your insurance company provides, and can help you figure out your options with insurance purchased through a Health Insurance Exchange/Marketplace. If you are currently uninsured, please explore our Financial Assistance page.

When contacting your insurance company you may find Questions to Ask Your Insurance Company helpful as a guide to reference about your coverage options.

Aetna

Memorial Sloan Kettering is an in-network provider with Aetna's HMO, POS, and PPO plans. For in-network coverage, patients with POS and HMO plans must get a referral from a primary care physician.

Blue Cross Blue Shield

Empire Blue Cross Blue Shield
Memorial Sloan Kettering is an in-network provider with Empire Blue Cross Blue Shield (Wellpoint) of New York (HMO, EPO, PPO, POS) with the following exceptions:

  • Memorial Sloan Kettering is NOT an in-network provider for Empire's Medicare Managed Care plan known as Mediblue).
  • The Empire Indemnity Plan provides limited coverage for our services.

Horizon Blue Cross Blue Shield of New Jersey
Some Horizon Blue Cross Blue Shield plans may include Memorial Sloan Kettering as an in-network provider. Contact your insurance carrier to find out if your plan provides in-network access to Memorial Sloan Kettering.

Blue Cross Blue Shield (Outside of New York State and New Jersey)
Some, but not all, out-of-state Blue Cross Blue Shield plans include Memorial Sloan Kettering as an in-network provider. Contact your insurance carrier to find out if your plan provides in-network access to Memorial Sloan Kettering.

CIGNA

Memorial Sloan Kettering is an in-network provider with CIGNA's HMO, POS, and PPO plans. New York state residents in an HMO plan must obtain a referral from a primary care physician. If you are non–New York state resident in an HMO plan, check with a CIGNA insurance representative to see if you have in-network access to Memorial Sloan Kettering.

EmblemHealth (formerly GHI and HIP)

Memorial Sloan Kettering is an in-network provider with EmblemHealth. Our hospital and physicians are in network with Emblem's PPO, EPO, POS, and HMO plans. All Emblem members are required to obtain and bring a referral from their Emblem primary care physician to their first appointment.

  • Memorial Sloan Kettering is NOT an in-network provider for Emblem's Medicare Managed Care plans.

HealthSmart

Memorial Sloan Kettering is an in-network provider with HealthSmart’s Accel, HSPC, and HPO networks.

MagnaCare

Memorial Sloan Kettering is an in-network provider for all MagnaCare health plans.

Multiplan/Beech Street/PHCS

Memorial Sloan Kettering is an in-network provider with some Multiplan/Beech Street/PHCS plans. Contact your insurance carrier to find out if your plan provides in-network access to Memorial Sloan Kettering.

New York State Employee Health Insurance Plan (Empire Plan)

Memorial Sloan Kettering is an in-network provider for New York State employees who have enrolled in UnitedHealthcare's Cancer Resource Services. If you have the Empire Plan, you should call Cancer Resources Services at 866-936-6002 to verify and enroll in this coverage.

Oxford

Memorial Sloan Kettering is an in-network provider with Oxford's Freedom and Liberty plans. For in-network coverage, patients need a referral from their Oxford primary care physician.

Note: Oxford's Medicare Managed Care plan — Secure Horizon — does not include Memorial Sloan Kettering as an in-network provider.

QualCare

Memorial Sloan Kettering is an in-network provider with QualCare's PPO and HMO/POS network.

TRICARE

Hospital and physician services at Memorial Sloan Kettering are covered by TRICARE. You are responsible for co-insurance and deductible costs.

UnitedHealthcare

Memorial Sloan Kettering is an in-network provider with UnitedHealthCare's HMO, POS, and PPO plans. Note: UnitedHealthCare's Medicare Managed Care plan does not include Memorial Sloan-Kettering as an in-network provider.

World Trade Center Health Program

Memorial Sloan Kettering is an in-network provider with the World Trade Center Health Program.


Plans on the Health Insurance Exchanges/Marketplace

Learn more about which plans available on the health insurance exchanges/marketplace include Memorial Sloan Kettering in their networks.