Memorial Sloan Kettering Cancer Center (MSK) today announced it has selected Epic to provide a new platform for integrated care that will ensure patients and physicians can more easily access electronic health records (EHR). Implementing Epic is an important milestone that will transform how MSK cares for its patients, conducts research, integrates revenue cycle management across the care continuum, and facilitates work throughout the institution.
Epic is used by a majority of U.S. News and World Report’s top-ranked hospitals and medical schools, who are working collaboratively every day to improve patient care, innovate healthcare delivery, and achieve financial health. Epic is also the preferred EHR vendor in the New York City area and it will enable MSK to improve interoperability with local institutions and strategic partners.
“The needs of our patients always come first, and this investment will allow our staff to focus on what they do best — treating and curing cancer,” said Lisa M. DeAngelis, MD, MSK’s Physician-In-Chief and Chief Medical Officer. “By easing the administrative burden of both staff and patients and facilitating greater connection and integration, Epic will help improve the overall patient experience and strengthen the relationship between our patients and care providers.”
The new platform will streamline several systems that MSK staff and patients are currently required to navigate and will offer additional benefits, including:
- A modernized patient-centered experience with comprehensive self-service capabilities, such as appointment scheduling, that will give patients greater flexibility and control over their care.
- An expedited intake and discharge process, as well as the automation of many aspects of clinical information-gathering.
- Improved care coordination among teams and departments, with teams sharing one integrated record and using consistent communication tools.
- Reduced workflow redundancies and system workarounds, enhanced documentation tools, and increased mobile access for staff.
- Robust clinical trial management tools and enriched data sets.
- Clinically integrated “charge capture” workflows to ensure that all services performed are appropriately captured and billed.
“We are confident that this new platform will modernize the patient experience and enhance our world-class research,” said Rémy Evard, Chief Digital Officer and Head of Technology at MSK. “The implementation of Epic represents a new era for MSK – it will be a state-of-the-art digital platform enabling a next generation of innovative care for our patients.”
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