Your Guide to NYC Care

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What is NYC Care?

NYC Care is a program that offers healthcare at low or no cost to you. NYC Health + Hospitals offers healthcare services to New Yorkers who can’t afford health insurance.

You Are Eligible If:

  • You have lived in New York City for 6 months or longer.
  • You don’t qualify for any health insurance plan in New York State.
  • You can’t afford health insurance.

With NYC Care, You Can:

  • Get a membership card to access health care at NYC Health + Hospitals locations across the city.
  • Choose your own healthcare provider.
  • Get preventive care (such as vaccines), and screenings (such as mammograms) to stay healthy.
  • Get mental health support and substance abuse services (such as help quitting smoking and drinking).
  • Get your first appointment in 2 weeks or less.
  • Get access to low-cost prescription drugs day or night.
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Steps for Getting NYC Care

Step 1: Confirm You Are Eligible

To learn more and to enroll, call 1-646-NYC-CARE (1-646-692-2273).

If you have questions, email [email protected] and they will reply within 2 days (48 hours).

Step 2: Connecting with NYC Care

  • During the call, they will ask you to answer a few questions. You will be able to schedule an appointment with a provider at a nearby NYC Health + Hospital site.
  • You will be transferred to a financial counselor.
  • If you are eligible for NYC Care, the financial counselor will start your application. If you are not eligible, they will talk about other available services.
  • The financial counselor will give you an email address and instructions for sending documents to that address.

Step 3: Documents You Must Send

  • Proof of Identity (driver’s license, passport, foreign ID, green card, visa, birth certificate, or school ID).
  • Proof of income (paystubs, letter from employer, or pension letter).
  • Proof of address (electric bill, gas bill, internet bill, lease, or mortgage statement).
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