MSK 通过问卷调查收集医疗保健提供者的评分和评论，相关工作由一家名为 NRC Health 的独立公司负责执行。 门诊就医后，患者将通过电子邮件、短信和电话收到调查问卷。 MSK 利用这类反馈意见不断改进所提供的医疗保健服务。
除下文所述评论外，我们还进行其他调查，并分享这些调查中有关患者满意度和体验的数据。
- 星级评分
-
The overall rating on a healthcare provider’s page is based on surveys that our patients filled out in the past 12 months. The rating is from 1 to 5, with 5 as the highest rating.
You can also see ratings from our patients about whether the provider explained things clearly, listened carefully, is trusted by the patient, and if the patient is likely to recommend the provider. - 患者评论
-
MSK is committed to sharing as much information as possible with our patients. We post all relevant feedback that is positive or negative. We do not edit comments. We may show that we have removed a patient’s name or other identifying details to protect a patient’s privacy. The only comments that we remove are comments that are offensive, libelous, or profane.
- 暂无评论的医疗保健提供者
-
We post ratings for MSK healthcare providers who have at least 30 patient surveys completed. If you do not see a rating for a provider, it is because they do not yet have enough survey responses, or they do not offer outpatient care.