If you believe your right to privacy has been violated in any way, we encourage you to contact a Memorial Sloan Kettering patient representative at 212-639-7202. We aim to help you resolve privacy issues as well as address other feedback, concerns, or complaints you may have about your care.
Another option is to contact the MSK Compliance Department’s Privacy Office. Call us at 646-227-2056, email us at [email protected], or mail us a letter at the Privacy Office, Memorial Sloan Kettering Cancer Center, 1275 York Avenue, New York, NY 10065.
You can also:
- Notify the New York State Secretary of the Department of Health and Human Services.
- Report an incident or concern to the Joint Commission, a nonprofit organization that accredits healthcare organizations and programs in the United States.
- Contact Livanta LLC, a quality improvement organization that works under the direction of an agency of the US Department of Health and Human Services, if you have Medicare.
Regardless of how you file a privacy complaint, no one will punish you or take action against you for doing so.