Electronic Health Information Exchange

Electronic Health Information Exchange

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MSK currently participates in electronic health information exchange. This system allows healthcare providers to securely share and access a patient’s health information electronically for treatment, payment, healthcare operations, and other permitted purposes with other participants in the exchanges. You can choose to opt out of electronic health information exchange if you wish.

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What is electronic health information exchange?

Electronic health information exchange allows healthcare providers to securely share a patient’s health information electronically. Most people receive medical care from more than one provider. This can include hospitals, clinics, or home-care agencies. Each provider keeps its own medical record about a patient. When a provider participates in electronic health information exchange, the provider can share medical information about a patient with other providers who care for the same patient. Electronic health information exchange is carried out through organizations known as Health Information Exchanges (HIEs) and Regional Health Information Organizations (RHIOs).

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What are the benefits of electronic health information exchange?

Electronic exchange of health information can provide faster access and better coordination of care. It can also help providers and public health officials make more informed decisions. This means safer, faster, and more efficient care for you. For example, when your providers participate in an HIE or RHIO, they can electronically share information about your past medical care, current medical conditions, and medications. They can share this information even though they are at different hospitals or in different states. This allows your providers to receive accurate information about your health more quickly. It may also help avoid unnecessary tests for you. This can be especially helpful in an emergency.

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Which HIEs and RHIOs does MSK participate in?

MSK currently participates in three HIEs and RHIOs:

These HIEs and RHIOs allow MSK to securely share your health information electronically for treatment, payment, healthcare operations, and other permitted purposes with other participants in the HIEs and RHIOs. HIEs and RHIOs are obligated to follow federal and state privacy and confidentiality laws. In some states, like New York, you need to give your consent before any participant can access your information from a RHIO. You can learn more about the HIEs and RHIOs that MSK participates in on their websites. MSK may join additional HIEs or RHIOs in the future to improve coordination of patient care with other providers. Updated information will be available here and through the MyMSK patient portal and app.

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What kind of information is exchanged?

The types of information that MSK exchanges through the HIEs and RHIOs at this time include:

  • demographics (your full name, date of birth, gender, and address)
  • your past and future appointments
  • the medical conditions you have
  • the medications you take
  • any allergies
  • the surgeries and procedures you’ve had
  • the results of surgeries, procedures, and other tests, such as blood work, radiology, and pathology

If the type of information that MSK shares through the HIEs and RHIOs changes in the future, we will update this list here and on the MyMSK patient portal and app.

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How do I take part in or opt out of electronic health information exchange?

If you allow MSK to share your information through an HIE or RHIO, you do not need to do anything.

If you do not want MSK to share your information through an HIE or RHIO, you may opt out at any time by signing into MyMSK and going to the Forms page. You can also contact MSK’s Health Information Management department by phone at 646-227-2942 or by email at HIEoptout@mskcc.org. If you opt out, MSK will access, use, and disclose your protected health information only as described in MSK’s Notice of Privacy Practices.

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What if I change my mind?

You can change your decision anytime. MSK will honor that choice from the time you tell us. Information shared based on your earlier choice cannot be changed or taken back. To change your choice at any time, contact the Health Information Management team at 646-227-2942 or HIEoptout@mskcc.org.

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Who can I contact if I have questions or concerns?

To opt out, to change your choice, or for questions about the HIE, contact the Health Information Management office at 646-227-2942 or email HIEoptout@mskcc.org

With questions about our privacy practices, contact our Privacy Office at 646-227-2056 or email privacy@mskcc.org

With questions or concerns about your care, contact your care team or our Patient Representatives Office at 212-639-7202 or email patientrep@mskcc.org.

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