With certain exceptions, you have the right to inspect and obtain a copy of any of your health information that may be used to make decisions about you and your treatment for as long as we maintain this information in our records. This includes medical and billing records. You also have a right to obtain copies of certain records in electronic format. To inspect or obtain a copy of your records, please submit your request in writing to the Clinical Information Center. We will respond to your request in a timely manner, and as required by law. There is no fee for an on-site inspection of your records. If you request a copy of the information, we may charge a reasonable fee to cover the costs of copying, mailing or other supplies we use to fulfill your request. The fee must generally be paid before or at the time we give the copies to you. We may deny access under certain circumstances. If we deny your request, we will provide you information on how to exercise your right to have that denial formally reviewed by a licensed healthcare professional designated by us.
Authorization and Request for Release of Information
If you’d like to share the parts of your medical record that are on MyMSK, you can do that for free and without making a request to MSK. If you’d like to get a copy of your medical records or want us to send them to someone else, you must fill out the form below. You don’t have to pay a fee if we are releasing (copying and sending) your medical records to a doctor, hospital, or other healthcare provider. But you must pay a fee if we’re releasing your medical records to anyone who isn’t a healthcare provider, including yourself, your attorney, or a private insurer (such as life insurance or private disability insurance provider). The fee you’ll pay is based on the number of pages we must copy. That fee is $.75/page. Click on the following link and complete the release authorization form.
After you complete it, print the form and have it signed by the patient, or by the patient’s legal representative. You can submit the completed release authorization form through MyMSK. You can also fax it to 212-557-0531. Or you can mail us the form to this address:
Memorial Sloan Kettering Cancer Center
Health Information Management Department
633 Third Avenue, 11th Floor
New York, NY 10017
If you have questions, please call our Release of Information Unit at 646-227-2089. Our hours are Monday through Friday from to (Eastern Standard Time).