How to Set Up Your iHealth® Pulse Oximeter

This information explains how to set up your iHealth pulse oximeter at home.

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About the iHealth Pulse Oximeter

The iHealth pulse oximeter is a device you place on your finger. It measures your blood oxygen level (how much oxygen is in your blood) and pulse rate (how fast your heart is beating). These measurements show how well oxygen is getting to different areas of your body.

The iHealth pulse oximeter records your results in your iHealth account. Linking your iHealth account to your MyMSK (MSK patient portal) account lets it automatically send your results to your MSK healthcare provider. This will help them keep track of your blood oxygen level and pulse rate and make decisions about your care while you’re at home.

If you don’t already have the MyMSK and iHealth MyVitals applications (apps) on your smart device (smartphone or tablet), download them now.

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How to Connect Your iHealth Account to Your MyMSK Account

  1. Open the MyMSK app. Tap the app on your smart device (see Figure 1) and log in (see Figure 2).
    Figure 1. The MyMSK app icon

    Figure 1. The MyMSK app icon

    Figure 2. The app login screen

    Figure 2. The app login screen

  2. View your messages. Tap the three bars on the upper left corner to show the menu. Then, tap Messages (see Figure 3).
    Figure 3. Messages on MyMSK app

    Figure 3. Messages on MyMSK app

  3. Open the message about linking your device. Tap the message from “iHealth Pulse Oximeter Invite” with the subject line “Follow the link to sync your device and share data” (see Figure 4). Then, tap the “iHealth” link in the body of the message (see Figure 5).
    Figure 4. Tap the message to open it

    Figure 4. Tap the message to open it

    Figure 5. Tap the link in the message

    Figure 5. Tap the link in the message

  4. Sign in or create an iHealth account. The link will bring you to the iHealth login page (see Figure 6). This is different from your MyMSK login.
    • If you don’t have an iHealth account, tap “Create Account” and follow the steps to make one.
    • If you already have an iHealth account, log in with the email and password you used when creating the account.
    A success message will appear after you create or log into your iHealth account (see Figure 7). Tap “Okay” to close the message.
    Figure 6. The iHealth login screen

    Figure 6. The iHealth login screen

    Figure 7. Success message in MyMSK

    Figure 7. Success message in MyMSK

Your iHealth account is now linked to your MyMSK account. You can close the MyMSK app.

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How To Connect the iHealth Pulse Oximeter to Your iHealth Account

Before you start, make sure that:

  • The iHealth pulse oximeter has been charged. The battery indicator on the device will turn off when it’s fully charged.
  • Your smart device has Bluetooth turned on.
  • The iHealth MyVitals app has been granted access to use Bluetooth.

If you’re not sure how to do these things, call MSK’s COVID-19 Management Program at 914-367-7940.

  1. Open the iHealth MyVitals app. Tap the app on your smart device (see Figure 8). If needed, log in using the email and password you used when creating the account (see Figure 9).
    Figure 8. The iHealth MyVitals app icon

    Figure 8. The iHealth MyVitals app icon

    Figure 9. The iHealth MyVitals app login screen

    Figure 9. The iHealth MyVitals app login screen

  2. Choose a device to add. Once logged in, the app will prompt you to select a new device to connect. Tap “Pulse Oximeter” (see Figure 10).
    Figure 10. Tap “Pulse Oximeter”

    Figure 10. Tap “Pulse Oximeter”

  3. Make sure the pulse oximeter is turned on and charged. If needed, press the button on the pulse oximeter to turn it on. Then, tap “Next” at the bottom of the screen (see Figure 11).
    Figure 11. Tap “Next”

    Figure 11. Tap “Next”

  4. Connect the pulse oximeter. A pop-up with the pulse oximeter’s serial number will appear (see Figure 12). Tap the serial number. The app will start connecting to the pulse oximeter (see Figure 13). After a few seconds, the app will confirm the pulse oximeter is connected and ready to use (see Figure 14).
    Figure 12. Tap the pulse oximeter’s serial number

    Figure 12. Tap the pulse oximeter’s serial number

    Figure 13. Connecting to the pulse oximeter

    Figure 13. Connecting to the pulse oximeter

    Figure 14. Pulse oximeter successfully connected

    Figure 14. Pulse oximeter successfully connected

The iHealth pulse oximeter is now connected to your iHealth account. You can close the iHealth MyVitals app.

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How to Use Your iHealth Pulse Oximeter

You’ll use the iHealth MyVitals app when you use your iHealth pulse oximeter. You don’t need to sign into your MyMSK account.

For instructions for using your iHealth Pulse Oximeter, read the resource How to Use Your iHealth® Pulse Oximeter.

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Contact Information

If you need help with the iHealth MyVitals app or your MyMSK account or app, call the MyMSK portal help desk at 646-227-2593 or email mymsk@mskcc.org.

If you need help with your iHealth Pulse Oximeter device, call MSK’s COVID-19 Management Program at 914-367-7940. Call the COVID-19 Management Program right away if:

  • You have trouble breathing when you’re resting.
  • You have trouble breathing when you walk short distances. An example of a short distance is walking from one room to another, about 25 feet (7.6 meters).
  • You’re getting chemotherapy and have a new fever of 100.4 °F (38 °C) or higher.
  • You have a fever of 102 °F (38.9 °C) or higher that lasts for 24 hours and doesn’t get better after you take acetaminophen (Tylenol®).
  • You have blood in your sputum (mucus that you cough up).
  • You have chest pain.
  • You have a very bad headache.
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