Language Assistance Program

Language Assistance Program

Nondiscrimination Statement: Discrimination Is Against the Law
Memorial Hospital for Cancer and Allied Diseases complies with applicable federal, state and local civil rights and healthcare laws and does not discriminate on the basis of race, color, religion, creed, gender, age, sex, national or ethnic origin, marital, caregiver, familial or partnership status, sexual orientation, gender identity or expression or transgender status, citizenship status or alienage, disability, status in the uniformed services of the United States (including veteran status), or any other status protected by law.
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At Memorial Sloan Kettering, we recognize that our patients and families come from diverse backgrounds and speak a variety of languages. We also understand that not everyone is able to communicate in the same way.

If you are an inpatient or outpatient who needs help communicating with our staff, we can arrange for an interpreter. Our interpreters:

  • translate any language, including sign languages
  • are available 24 hours a day
  • can assist you in person, by video, or by telephone

We also provide free aids and services to people with disabilities to help them communicate with us, including written information in various formats (large print, audio, accessible electronic formats, etc.) We can also translate important forms, brochures, and other written materials.

How to Receive Language Assistance

You can indicate your need for language assistance at any time throughout the course of your care, from the time you register as a patient at Memorial Sloan Kettering. We also note your language preference in your electronic medical record.

To arrange interpretation services, please ask a member of your health care team to contact the Language Assistance Program, or contact Alexandra Forauer, Associate Director, Interpretation Services, at 212-639-3783 or at [email protected].