Care Closer to Home: Chemotherapy: What to Do If You Are Worried About Symptoms

Time to Read: About 3 minutes

This information will help you know who to contact when you’re receiving chemotherapy.

If you are worried about symptoms during your cancer treatment, call your MSK care team.

Your medical oncology team knows your care best. Some symptoms are normal during your cancer treatment. Your care team can help you manage them. They may decide you need urgent care. They may ask you to go to an MSK location, or to get emergency care closer to your home.

Here’s how to contact your medical oncology team:

  • If you have symptoms that worry you, the first step is to call your MSK medical oncologist. For anything that is not urgent, send a message through the MyMSK patient portal or call your radiation oncologist’s office.
    • If you need medical care right away, call 911 or go to your local emergency room.
    • Call your radiation oncology office between 9 a.m. and 5 p.m., Monday through Friday. Before 9 a.m., after 5 p.m., on weekends, or on holidays, call your medical oncology office and follow the instructions to reach the after-hours team.
    • You can also call the main hospital at 212-639-2000. They will contact the on-call medical oncology care team.
  • Based on your symptoms, your care team may ask you to get care right away. They may ask you to go to MSK’s Urgent Care Center (UCC) in Manhattan, or to MSK’s Symptom Care Clinic (SCC) near you.
  • Sometimes it makes sense for you to get care at another hospital. MSK has relationships with many high-quality healthcare providers at hospitals in New Jersey, Westchester, and on Long Island. These are expert doctors and other specialists who MSK doctors know, trust, and work with closely.
  • Your care team will tell you if this is the best option for you. MSK will let them know you’re on your way there. When you arrive, please tell them you’re an MSK patient.
  • If you must be admitted to the local hospital, your MSK care team will work with them to coordinate your care. Your MSK doctor will get updates on your care and be in touch with the care team treating you.
  • Your MSK team will support and guide your care. They will help coordinate any next steps in your care plan when you leave the local hospital.

Your health is always our top priority. Your MSK team is here for you with guidance and support when you need it. That’s true whether you’re getting care at MSK, or at one of our trusted local healthcare providers.

MSK Symptom Care Clinics

Our Symptom Care Clinics (SCCs) are special treatment centers for MSK patients. If you’re worried about your symptoms after treatment, your MSK doctor may tell you to get care at an SCC close to home. Always call your doctor before going to an SCC for care. They cannot see you without an appointment.

Long Island

MSK Commack

650 Commack Road

Commack, NY 11725


MSK Nassau

1101 Hempstead Turnpike

Uniondale, NY 11553


New Jersey

MSK Basking Ridge

136 Mountainview Boulevard

Basking Ridge, NJ 0792


MSK Bergen

225 Summit Avenue

Montvale, NJ 07645


MSK Monmouth

480 Red Hill Road

Middletown Township, NJ 07748



MSK Westchester

500 Westchester Avenue

West Harrison, NY 10604

Healthcare Providers at Other Locations

MSK also has relationships with healthcare providers at the following locations. Please call your MSK care team before going to one of these hospitals. We can evaluate your symptoms and let the hospital know you’re coming. We can coordinate your care if you go to a hospital that’s listed here.


Nassau (LI)

Long Island Jewish Medical Center

(New Hyde Park)

270-05 76th Avenue

New Hyde Park, NY 11040


Mercy Hospital

1000 North

Village Avenue

Rockville Centre, NY 11570


North Shore University Hospital (Manhasset)

300 Community Drive

Manhasset, NY 11030


NYU Langone Hospital—Long Island

259 1st Street

Mineola, NY 11501


St. Francis Hospital

100 Port Washington Boulevard

Roslyn, NY 11576


Suffolk (LI)

Good Samaritan

University Hospital

1000 Montauk Highway

West Islip, NY 11795


Huntington Hospital

270 Park Avenue

Huntington, NY 11743


Long Island Community Hospital

101 Hospital Road

Patchogue, NY 11772


Mather Hospital

75 North Country Road

Port Jefferson, NY 11777


Peconic Bay

Medical Center

1 Heroes Way

Riverhead, NY 11901


South Shore University Hospital

(Southside Hospital)

301 East Main Street

Bay Shore, NY 11706


St. Catherine of Siena Hospital

50 NY-25A

Smithtown, NY 11787


St. Charles Hospital

200 Belle Terre Road

Port Jefferson, NY 11777


Stony Brook

Southampton Hospital

240 Meeting House Lane

Southampton, NY 11968


Stony Brook

University Hospital

101 Nicolls Road

Stony Brook, NY 1179


NYC Boroughs

The Brooklyn Hospital Center

121 DeKalb Avenue

Brooklyn, NY 11201


Long Island Jewish Forest Hills (Queens)

102-01 66th Road

Queens, NY 11375


Montefiore (Einstein Campus-Bronx)

1521 Jarrett Place

The Bronx, NY 10461


Mount Sinai Brooklyn

3201 Kings Highway

Brooklyn, NY 11234


Westchester (NY)

White Plains Hospital

41 East Post Road

White Plains, NY 10601


Bergen (NJ)

Hackensack University Medical Center

30 Prospect Avenue

Hackensack, NJ 07601


The Valley Hospital

4 Valley Health Plaza

Paramus, NJ 07652


Basking Ridge (NJ)

Overlook Medical Center

99 Beauvoir Avenue

Summit, NJ 07901


Monmouth (NJ)

Riverview Medical Center

1 Riverview Plaza

Red Bank, NJ 07701

Last Updated

Wednesday, July 10, 2024

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