Your Surgery at MSK's Memorial Hospital

This information describes what you can expect during your surgery at Memorial Sloan Kettering’s main hospital. Read this before your surgery so that you know what to do and what to expect. Remember to review the educational materials your nurse gave you.

Before Your Surgery

Watch a virtual tour

This video will give you an idea of what to expect when you come to MSK’s main hospital on the day of your surgery.

Note the time and place of your surgery

A clerk from the Admitting Office will call you after 2:00 pm the day before your surgery. The clerk will tell you what time you should arrive at the hospital for your surgery. They will also tell you where to go on the day of your surgery.

On the day of your procedure, you will go to the Presurgical Center (PSC) on either the 2nd or the 6th floor.

  • Presurgical Center (PSC) on the 2nd floor
    M elevator to the 2nd Floor
  • Presurgical Center (PSC) on the 6th floor
    B elevator to the 6th Floor

Both locations are at 1275 York Avenue, between East 67th and 68th Streets.

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The Day of Your Surgery

Where to park

Map of parking
Parking at MSK is available in the garage on East 66th Street between York and First Avenues. To reach the garage, turn onto East 66th Street from York Avenue. The garage is located about a quarter of a block in from York Avenue, on the right-hand (north) side of the street. There is a pedestrian tunnel that you can walk through that connects the garage to the hospital. If you have questions about prices, call 212-639-2338.

There are also other garages located on East 69th Street between First and Second Avenues, East 67th Street between York and First Avenues, and East 65th Street between First and Second Avenues.

What to expect

You will check in and meet with your nurse and anesthesia team. While you wait for your surgery, 1 or 2 visitors can keep you company if you choose. When it is time for your surgery, your visitor(s) will be shown to the waiting area.

Information for Family and Friends


When the patient arrives at the hospital, we will ask for the phone number for 1 person. This person will get updates from the nurse liaison during the surgery, and speak with the surgeon after the surgery. If the patient will go home on the same day, we will ask for the phone number for the person who will be taking the patient home.

Before surgery, 1 person can go with the patient to the Presurgical Center (PSC). Other visitors should wait in the waiting area. If the patient wishes, other visitors may go to the PSC when the nurse has finished examining the patient.

When the patient is taken into the operating room, visitors will wait in the main lobby on the 1st floor.

When visiting:

  • Do not bring food or drinks into the PSC.
  • Do not visit if you have any cold or flu symptoms (fever, sneezing, sniffles, or a cough).
  • If the patient brought any valuables, (e.g., cell phone, iPad) please keep them safe during surgery.
  • If the surgery is delayed, we will make every effort to tell you.
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After Your Surgery

When you wake up, you will be in the Post Anesthesia Care Unit (PACU). Your visitors can see you briefly in the PACU, usually within 90 minutes after you arrive there.

Depending on the type of surgery you had, you may spend the night in the PACU, be transferred to your inpatient room, or go home.

Before you leave the hospital, your nurse will review your discharge instructions with you and your caregiver.

The day after you go home, a member of your healthcare team will call you to see how you’re feeling and answer any questions.

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