This information explains what neutropenia (low white blood cell count) is and how to prevent an infection while you have neutropenia.Back to top
Neutropenia (new-tro-PEE-nia) is when you have a low number of neutrophils (a type of white blood cell) in your blood. It’s common to have neutropenia after certain types of cancer treatments.
These neutrophils help your body fight infection. When you have neutropenia, you have a higher risk of getting an infection. A fever of 100.4° F (38.0° C) or higher, is usually the first sign of an infection. To prevent infection, you must follow the instructions in this resource until your neutrophil count returns to normal.
Watch for any signs of infection listed in this resource. If you have any signs or symptoms of an infection, call your doctor or nurse. Be sure to take your temperature orally (by mouth), as directed by your doctor or nurse. Call your doctor or nurse if it’s 100.4° F (38° C) or higher.Back to top
Practice Good Hygiene
If you have neutropenia, it’s important to follow good hygiene. Follow the guidelines in this section.
- Take a shower or bath every day. Wash under your arms, your anal and genital areas, and any skin folds.
- Wash your hands using antibacterial soap. This type of soap is better at killing germs.
- To wash your hands, wet your hands with warm water and then rub your hands with soap for at least 40 to 60 seconds. Rinse your hands well under warm running water. Dry your hands with a clean paper towel.
- Use an alcohol-based hand sanitizer (such as Purell®) after shaking hands and after contact with young children.
- To use an alcohol-based hand sanitizer, cover both your hands with the hand sanitizer and rub them together until for 20 to 30 seconds.
- Brush your teeth after each meal. Use an ultra-soft toothbrush.
How to Prevent Infection
Here are some ways you can prevent infection:
- Avoid having visitors who have a cold or recently had an infection.
- Wear a mask when you go out in public places, use public transportation, or are in crowded areas. This will help protect you from catching a cold or other respiratory infection.
- Don’t have any dental work or procedure done that isn’t urgent. Talk with your doctor or nurse before having any procedure done.
- Ask your doctor or nurse if you can:
- Use tampons
- Use suppositories (solid medications that dissolve)
- Have enemas
- Don’t eat raw meats, raw fish, or raw eggs. For more information about food safety guidelines to follow when you have neutropenia, read our resource Low-Microbial Diet.
- Don’t share your forks, spoons, cups, or anything else you use to eat or drink.
- Don’t get a manicure, pedicure, wax, or tattoo without the approval of your doctor or nurse.
- Don’t shave your scalp. Try to avoid shaving any other part of your body. If you must shave, use an electric razor.
- Wash your hands after touching any animals.
- Don’t touch any animal waste products (such as litter boxes, fish tanks, or pet cages).
- Don’t garden or handle soil.
- Talk to your doctor about shots that you can get to help prevent infection (such as the flu shot).
Call Your Doctor or Nurse if You Have Any of the Following Signs of Infection:
- A fever of 100.4° F (38° C) or higher
- Shaking chills
- Nausea and vomiting (throwing up) that doesn’t get better
- Flushed face
- Diarrhea (loose or watery bowel movements)
- Mouth sores
- New pain
- Pain or burning during urination (peeing)
- Feeling tired, especially if you also have flu-like symptoms (such as a fever, sore throat, or chills)