Your Guide to Telemedicine

Time to Read: About 1 minute

Telemedicine lets you talk with and see your healthcare provider without going to their office.

Reasons to Use Telemedicine

  • Get the care you need from the comfort of your own home.
  • No need to travel to an office for an appointment.
  • Miss less time from work.
  • No need for child or elder care while you are at an appointment.
  • It’s easy for a friend or family member to join your appointment.

How to Connect to a Telemedicine Visit

  • Smartphone
  • Laptop
  • Tablet

Telemedicine appointments use a camera, microphone, and Internet or Wi-Fi access. Ask your healthcare provider what you will need.

You may request an interpreter to join your telemedicine appointment.

7 out of 10 people like telemedicine and would recommend it to others

Telemedicine Fact

Common Questions About Telemedicine

Does telemedicine keep my health information safe and private?

Only your healthcare provider will have access to your information during a telemedicine visit.

When you make your appointment, you can ask about the privacy of the visit.

Will my health insurance cover telemedicine visits?

It depends on your health insurance plan. Call your insurance company to check on your benefits or ask your healthcare provider if telemedicine is covered.

If you do not have insurance, ask your healthcare provider about the cost of telemedicine visits.

Can my healthcare provider still do a physical exam?

If you need a physical exam, your healthcare provider will schedule an in-person appointment.

Can I get a prescription without seeing my healthcare provider in-person?

Yes, you can get a prescription through a telemedicine visit.

More Resources

Telemedicine and Telehealth

Telemedicina y telesalud

Last Updated

Wednesday, October 5, 2022

Tell us what you think

Tell us what you think

Your feedback will help us improve the educational information we provide. Your care team cannot see anything you write on this feedback form. Please do not use it to ask about your care. If you have questions about your care, contact your healthcare provider.

While we read all feedback, we cannot answer any questions. Please do not write your name or any personal information on this feedback form.

Questions Yes Somewhat No
Please do not write your name or any personal information.