Effective Date: February 28, 2023
Collection of Information
Information You Provide
We collect information when you register for an account. Specifically, when you register for an account on the Services, you will need to enter the participant ID and link that the study team provided you.
Information We Collect Automatically
When you access or use the Services, the types of information we may automatically collect about you include:
(a) Usage Information: We collect information about your usage of, and interaction with the Services. For example, the Services may collect and analyze how often you use the Services and other performance data relating to your use of the Services.
(b) Mobile Device Information: We collect information about the mobile device you use to access or use the Services, including the hardware model, operating system and version, mobile network information and information about your use of our mobile applications.
(c) Log Information: When you access or use the Services, our servers automatically record certain log file information, such as your Internet Protocol (“IP”) address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on the Services.
Use of Information
We may use your information for various purposes related to our operations and your use of the Services. For example, we may use your information to:
(a) Provide, maintain and improve our Services and provide you with relevant information;
(b) Send you technical notices, updates, security alerts and support and administrative messages;
(c) Respond to your comments, questions and requests and provide customer service;
(d) Monitor and analyze trends, usage and activities in connection with our Services;
(e) Detect, investigate and prevent fraudulent and other illegal activities and protect the rights and property of MSK and others;
(f) Communicate with you about products, services and events offered by us and others, and provide news and information we think will be of interest to you;
(g) Maintain appropriate records for internal administrative purposes;
(h) Link or combine with information we get from others to help understand your needs and provide you with a better experience; and
(i) Carry out any other purpose described to you at the time the information was collected.
Sharing of Information
(a) With vendors, consultants and other service providers who need access to such information to carry out work or perform the Services on our behalf;
(b) In response to a request for information if we are legally required to do so;
(c) If we believe your actions are inconsistent with our policies, or to protect the rights, property or safety of MSK or others;
(d) In connection with, or during negotiations of, any merger, acquisition, sale of assets or any business, other change of control transaction or financing;
(e) Between and among MSK and any current or future parent, subsidiary and/or affiliated company; and
(f) With your consent or at your direction.
How We Respond to “Do Not Track” Signals
Some web browsers have “Do Not Track” or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. At present, the Services do not respond to “Do Not Track” signals and consequently, the Services will continue to collect information about you even if your browser’s “Do Not Track” feature is activated.
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to or from us over the Internet.
Native Applications on Mobile Device
Some features of our mobile applications may require access to certain native applications on your mobile device, such as the camera application. If you decide to use these features, we will ask you for your permission prior to accessing the applications and collecting associated information. Note that you can revoke your permission at any time by changing the settings on your device.
With your permission, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device or within our mobile applications.
Questions or Comments