Guidelines for Vendors


In consideration of the evolving COVID-19 situation, MSK is refining its approach to managing critical outsourced supplier services.

We recognize that critical services must continue. If an in-person meeting or onsite service is critical (e.g., a vendor needs to come onsite to fix a piece of equipment or provide a service that can be done only in person), then a vendor may come to MSK with prior approval of your MSK manager/point of contact. Please connect with your regular MSK contact before reporting to any MSK location.

We are screening all patients and staff at all our facilities. Any vendor feeling sick must stay home.

  • Please do not enter any MSK facility if you have cold or flu-like symptoms, including fever, coughing, difficulty breathing, sore throat, body aches, chills, or extreme loss of sense of smell or taste. Our patients have weakened immune systems, and we must take every precaution to protect them from infection, including COVID-19.

In addition:

  • All suppliers who provide contracted workers assigned to MSK buildings (café, security, valet, EVS, technicians) are asked to screen their teams to ensure that sick employees are not coming to work at MSK.
  • All suppliers/contracted staff will be provided a face/procedure mask every day they come to work at an MSK site. The mask must be worn at all times, while at work/in the MSK building. 
  • Suppliers/contracted workers who have direct, face-to-face contact with patients (defined as being less than 6 feet apart for more than 10 minutes at a time) will be issued a face shield to wear in addition to the procedure mask. The face shield can be cleaned and reused by the contracted worker.

Questions? Please reach out to your usual MSK contact if you have questions about meeting remotely or any ongoing business you may have with them. We appreciate your support during this period and look forward to resuming regular interactions with you in the future.