患者代表

我们希望听取您的心声。 我们的患者代表随时为您提供帮助，致力于让您和您的家人感受到尊重、倾听和理解。 作为您的支持者，他们将与您合作，解决任何问题并回答您的疑问。
A smiling MSK staff member wearing glasses and a lanyard that reads 'How can I help you?' stands in a hallway.

MSK 患者代表如何提供支持

传达患者的需求或问题

Our patient representatives can help you with most complaints, concerns, questions, and requests about your care. We can also put you in touch with an interpreter or a translator if you need one. We are available 24 hours a day, free of charge.

解释如何保护您的隐私

We can answer questions about your privacy. If you’re worried your information has been shared without your permission, we can help you.

Learn about our privacy practices

解释您的权利和责任

We can help you understand your rights as a patient, and we can explain what your responsibilities are. We will make sure your rights are respected.

Learn about your rights

解释 MSK 政策或程序

We can help you understand how our policies and procedures are designed to protect you. If you have any questions, we’re here to help.

填写表格并进行公证

We can help you understand and fill out a healthcare proxy form, living will, or another advance directive. We can also notarize these documents.

联系患者代表
An older MSK patient wearing a cap and glasses smiles while sitting in a medical office.
我有一些问题难以回答，于是我向患者代表寻求帮助。 之后，治疗进展顺利了许多。 我很高兴自己决定主动说出来。
John Q.， MSK 患者

如何联系患者代表

任何人都可以联系 MSK 患者代表。

如果您不愿提供姓名或其他详细信息，这完全没有问题。 然而，如果我们没有您的具体信息，提供帮助的难度可能会更大。 MSK 全体人员绝不会因您联系了患者代表而对您区别对待。

非歧视原则声明：歧视属违法

Memorial Hospital for Cancer and Allied Diseases 遵守适用的联邦、州和地方民权及医疗保健法律，不会基于种族、肤色、宗教、信仰、社会性别、年龄、性别、国籍或民族、婚姻状况、照护者身份、家庭或伴侣关系状况、性取向、性别认同或表达、跨性别身份、公民身份或外籍身份、残障情况、美国现役或退役军人身份（包括退伍军人身份），或任何其他受法律保护的身份进行歧视。

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