If you have questions about your bill or health insurance, call Patient Billing Services at 646-227-3378. You can also get help in these ways:
New Patients
Call Patient Billing Services if:
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You have questions about your insurance coverage.
Call: 646-227-3378
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You don’t live in New York and have questions about receiving care at MSK.
Call: 866-248-1274
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You would like to know how much you might be charged.
Call: 646-227-3378 or email: [email protected]
Contact the International Center if:
- You live outside of the United States and you are interested in care at MSK. Learn more.
Current Patients
Call Patient Billing Services if:
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You would like to update your insurance, or you have questions about your bill.
Call: 646-227-3378
Call Patient Financial Services if:
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You need help paying your hospital bills and would like to learn more about your options.
Call: 212-639-3810 -
Your medication co-pay is high, and you would like to learn more about prescription assistance programs.
Call your doctor’s office and ask to meet with your Patient Financial Navigator. Learn more about Patient Financial Navigators.