If you have questions about your bill or health insurance, call Patient Billing Services at 646-227-3378. You can also get help in these ways:
New Patients
Call Patient Billing Services if:
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You have questions about your insurance coverage.
Call: 646-227-3378
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You don’t live in New York and have questions about receiving care at MSK.
Call: 866-248-1274
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You would like to know how much you might be charged.
Call: 646-227-3378 or email: [email protected]
Contact the International Center if:
- You live outside of the United States and you are interested in care at MSK. Learn more.
Current Patients
Call Patient Billing Services if:
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You would like to update your insurance, or you have questions about your bill.
Call: 646-227-3378
Call Patient Financial Services if:
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You need help paying your hospital bills and would like to learn more about your options.
Call: 212-639-3810 -
Your medication co-pay is high, and you would like to learn more about prescription assistance programs.
Call your doctor’s office and ask to meet with your Patient Financial Navigator.