Our medical translators are available to help you throughout your care in person or over the phone.
Translation and interpretation services are available for any patient whose primary language is not English. The services are free and available in person or by telephone.
If you are calling Memorial Sloan Kettering for the first time, we will locate an interpreter while you are on the line. You can also email [email protected] and tell us the language you speak along with the time you wish to call. We will arrange for an interpreter to be available.
For in-person appointments, your guest services team can arrange this service for you. You can also contact the Department of Interpretation Services directly at 212-639-5981 or at [email protected] for assistance.
Document Translation
Memorial Hospital for Cancer and Allied Diseases complies with applicable federal civil rights and healthcare laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender, or gender expression.
If you need to have your medical records translated into English, the following private translators are available for hire. These services are based in New York, and require that you email or fax your document to them for a price estimate before they accept an assignment.
Birch Language Solutions
127 West 30th Street
New York, NY 10001
T: 718-865-9641
F: 516-539-3552
Email document(s) to: [email protected]
Memorial Sloan Kettering assumes no liability and is not responsible for any loss or expense of any nature whatsoever arising directly or indirectly out of actions of the suppliers of these services. Memorial Sloan Kettering does not own, manage, control, promote, or operate any of the suppliers of the services.
Email us at [email protected].
Call 212-639-4900, Mon–Fri, 9:00am–5:00pm, ET.
Or use AT&T Direct Access by dialing the access number for the country you are calling from, then dialing 888-675-7722. If you need a translator, we will locate one while you are on the line. Or email [email protected] and tell us the language you speak along with the time you wish to call. We will arrange for a translator to be available.
Mailing Address
Bobst International Center
160 East 53rd Street
Rockefeller Outpatient Pavilion, 11th floor
New York, NY 10022
Fax: 212-639-4938
